AI Assistants & Automation
Every business owner knows it: forwarding e-mails, assessing enquiries, scheduling appointments back and forth. An AI assistant can prepare or take over much of that work, so you can focus on the work that really matters.
Automatically summarise incoming enquiries and assess them for urgency and the right service.
Guide visitors to the right type of appointment and prepare the follow-up.
Send messages automatically to the right person or department, with a draft reply.
Connections between your website, e-mail, calendar and other systems you already use.
Examples
See five simulated examples of tasks an assistant can prepare or take over. The examples are fictional and not connected to real systems.
Incoming message (fictional)
“Hi, we are a physiotherapy practice with 3 locations. Our website is very outdated and we get lots of phone calls with the same questions. Can you help?”
Good to know
Automation pays off most for work that recurs often and always goes the same way. This is how to decide whether it suits your business.
Examples of tasks an AI assistant can prepare or take over:
Automation makes most sense when a task occurs often, always goes roughly the same way and the result is easy to check. Less suitable are decisions with big consequences for customers, or situations that are different every time. There AI can at most prepare; the decision stays with you.
AI can be wrong. That is why we design automations with checkpoints: important steps are presented to you first, actions are logged so you can see what happened, and if something is unclear it goes to a person instead of the assistant guessing.
The costs depend on the number of tasks, the systems that need to be connected and how much oversight is needed. One-off are the inventory and the build. On an ongoing basis you pay for use of the AI model, any licences for connected tools and maintenance when those tools change. In the analysis phase you receive a tailored proposal.
A chatbot talks to your visitors on your website. An AI assistant usually works behind the scenes and supports you or your team: it reads, sorts, summarises and prepares tasks. They can work together, for example when a question from the chat automatically reaches you as a summarised enquiry.
What you get
Only if you want it to. Usually the assistant prepares the work and you stay in control of the important decisions.
That differs per situation. In the analysis phase we look at the tools you use and which connections are technically possible.
Book a free, no-obligation introductory call. We look at your current website together and discuss what is possible.
